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Returns policy

Returns within 30 days. Request them from your order page.

Who can return

You can request a return for a delivered package within 30 days of delivery. Return the item unused, with its original packaging and accessories.

Reasons you can choose: the item is defective, not as described, the wrong item, or you no longer want it.

How to request a return

  1. Sign in and open the order in your account.
  2. Choose the delivered item and the quantity you want to return.
  3. Pick a reason, add any details and submit.

Checked out as a guest? Email us with your order number and we'll help you start the return.

What happens next

The seller or WIZZ.PK reviews your request and approves or declines it. After an approved item is received back and checked, the refund is recorded on your order with a reference.

You can follow the status of each return on your order page.

Questions? Email support@wizz.pk.